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FAQs: Public ShareFolder for Microsoft Outlook


Support / FAQ No. 05

“Can´t connect to server”: After click on "list" the Combobox is empty, although the Combobox can be opened.


Possible Solution:

Select on the Public ShareFolder server the PST file for common use: "Share this Folder with all users". You will recognize a closed PST at a "yellow lock" symbol on the Public ShareFolder administration window. Your PST file is not approved for common use, therefore the field is empty if you click on "List".


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