Support / FAQ No. 05

“Can´t connect to server”. Error message: The file cannot be opend. Element was not found.

Answer:

Possible Solution:

On the server you are probably using a copy of the local PST file. This is not supported by Public Sharefolder and not by Outlook^®.

Create on the Outlook^® of the "server" a new PST file. Select this PST file in the Public ShareFolder admin interface for common use and check again the connection for this new PST file.

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